When Lance Martin proposed that himself and Esther Rockett ‘have far more ‘integrity’ than all the Universal Medicine students and Serge Benhayon put together it begged the question, what exactly does Lance Martin consider to be a matter of integrity?
Lance Martin’s claim that the Universal Medicine Facts team and myself apparently, have not ‘figured out what integrity really is yet’ suggests that he believes he may be the sole proprietor of integrity.
Curiously, posing as the Lord of Form on Esther Rockett’s hate blogsite, Lance Martin does identify that ‘In the normal world, someone who lies has no integrity,’ yet seems unable to identify that his own and Esther Rockett’s preposterous falsehoods about Serge Benhayon, including false claims about charity rorts, money laundering, tax evasion, financial and sexual exploitation, child molestation and paedophilia place him well outside the bounds of ‘integrity’.
What we explore here is that Lance Martin’s ‘relentless’ pursuit of Serge Benhayon has gone way beyond the bounds of any reasonable definition of ‘integrity’ and appears to expose a man who can no longer evaluate the facts before him.
Lance Martin has painted himself in his own mind as a ‘critic’ of Universal Medicine, but as we have identified before, a critic suggests someone who looks at actual evidence and makes an assessment on what is before them. Lance Martin has shown a particularly strained relationship with the facts before him.
It would be thought that an objective evaluation of the many hundreds of people living healthier and more fulfilling lives as a result of the healing modalities and courses offered by Universal Medicine, along with a large group of well established and professional people who are more than capable of evaluating the benefits of what they receive through Universal Medicine, and who support the organisation, might give Martin pause to consider the facts. In regards to Serge Benhayon and Universal Medicine, it might give Lance Martin pause to actually see that Serge Benhayon and his business have gone from strength to strength irrespective of his extensive mud-slinging and scurrilous lies, and this strength behind the business has been developed by the power of word of mouth and others seeing the profound benefits of what is on offer.
It seems to provide no reality check to Lance Martin that EVERY one of his series of complaints to government authorities has failed. Lance Martin’s blinkered awareness is evidenced through his attempt to rationalise his failures, asserting that the ‘regulators themselves are lazy and hamstrung by convoluted and contradictory laws’. Lance Martin’s complaints have failed not because of legislative incapacity or lazy regulators, but simply because fabricated accusations without REAL evidence do not meet a simple threshold requirement for any complaint that there be something to actually complain about.
Lance Martin is very keen to be seen as the crusader who is exposing the truth about Serge Benhayon, and Lance Martin’s unsubstantiated complaints (and seemingly insubstantial relationship to truth) have been heralded by journalists such as Jane Hansen and presented as facts. Hansen appeared to have been sucked in by Lance Martin’s self-portrait. But Lance Martin’s online façade and rants expose his own vanities and weaknesses. Lance Martin is keen to have his readers believe his numerous complaints to the government have gained traction; he has complained about this Facts site reporting his numerous failed complaints and plaintively stated what he WISHES to be true:
Well, in a sense they have taken complaints ‘seriously’, since, unfortunately for the government departments concerned, they have to take each complaint upon its face and investigate it.
And here Lance Martin makes sure they will be forced to investigate because the complaint is full of what any ordinary person would not want their society to contain.
However, this tactic is no more than a tactic – a cheap and deeply careless abuse of human nature and clear manipulation of the statutes that, rightly, help protect society from the abuses such as those that Lance Martin falsely produces in order to use and exploit the current ‘complaints’ system. It is very clear that the motivated strategy behind the lies, the concoctions and the innuendoes by Lance Martin, is none other than to assuage his jealous rage.
So far the investigating government bodies have been admirable, as one would expect of their government. It is understandable that, when faced with the countless complaints with sophisticated lies and innuendos, the regulators are compelled to make initial investigations. When it is discovered by each and every government department that Lance Martin’s empty concoctions are bereft of facts and have no cogent evidence to support them, each and every complaint has been dismissed. Martin acknowledges that he has gained no real traction with his admission that ‘the results have been quite pathetic’, but curiously goes on to assert that ‘we have had results, which you are either aware of or choose to ignore.’
By ‘results’ Lance Martin must mean that he has received a letter from the government department concerned stating that the matters he has raised will be investigated on the basis of his complaints. The result of all such complaints has been countless wasted public service hours and public funds being spent only to find that the complaints lacked any substance – that must be a ‘result’ for Lance Martin.
It is the ultimate irresponsibility to make baseless complaints to government that have to be investigated at great cost. I recall as a kid setting off the fire alarm at school and being chastised by the big burly fireman, and perhaps the police, for wasting everyone’s time. We mostly are chastened by the consequences of our more foolhardy actions. It seems that Martin is like a schoolchild that remains unchastened by the letters that must have been sent following all of the investigations initiated by his malicious complaints, stating on each and every occasion that the matters upon which he has launched a complaint are closed with no action to be taken as there is nothing to take action on.
Each failure appears to have infuriated Lance Martin to make yet another complaint, searching endlessly for the next government department or member of parliament that he can sell his falsities to. It appears that Lance Martin is desperate to have a successful government complaint to vindicate his misguided vendetta against Serge Benhayon and to keep his story and lies alive, and has gone to extreme lengths to achieve this end.
Recently Esther Rockett has taken umbrage with Serge Benhayon through his legal representative Paula Fletcher of Universal Law, seeking information about her own and Lance Martin’s baseless and malicious complaints made about Serge Benhayon and Universal Medicine with various government organisations through Freedom of Information (FOI) processes.
Esther Rockett pontificates that seeking disclosure of the extensive false complaints and malicious accusations she and Lance Martin have made to Ministers and government departments about Universal Medicine is an ‘attempt to deter complainants and scare’ her into thinking she might be sued for defamation or, (in perhaps an even more skewed and irrational explication), that Universal Medicine want to know ‘what they are getting away with’.
Either claim is extraordinary for its stupidity.
Esther Rockett has missed the point that FOI processes are enshrined in statute precisely as a matter of fairness and justice, that all people have a right to know about the activities of public authorities and precisely in such circumstances as these, the matters that have been raised for investigation.
It is not a matter of attempting to intimidate or the more ridiculous suggestion of seeing what is being ‘got away with’. Indeed, what is exposed is that all of Esther Rockett’s (and Lance Martin’s) wild complaints which she states ‘show that UM is a fraud. It’s an abusive, exploitative sham religion engaging in misleading and deceptive commercial conduct, preying on vulnerable targets and attempting to intimidate critics and complainants’, have been exposed as a sham, a lie and a fabrication. It is not a matter of ‘regulatory inertia’ that her complaints have failed, as Esther Rockett claims, or that Universal Medicine has ‘bent or broken the law and got away with it’ as Esther Rockett falsely asserts.
It is the fact that the complaints themselves have no substance – not a skerrick of evidence to back them and not a single witness that can quantify or support her claims.
Esther Rockett appears to live under the delusion that her complaints are evidence of what is contained within them and cannot identify that each and every examination and investigation by government authorities has exposed that they are in fact empty, devoid of any factual foundation.
Esther Rockett, in it seems a pique of outrage that her complaints should be subject to public review has published some of the material she knows will be released to Universal Medicine.
What is exposed is that the malicious complaint that was made by Lance Martin to the Office of Liquor and Gaming about the educational charity – College of Universal Medicine (that variously accused the charity of not meeting its charitable objective as well as more vicious false claims suggesting deceptive and misleading business practices, public harm through anti-education and anti-social teaching, misuse of public funds by Serge Benhayon, and posing a risk to children and families), has been unreservedly dismissed by the OLGR.
In this litany of complaints was a broad accusation that the charity was of no public benefit and that Serge Benhayon would financially profit from the charity.
What is absolutely clear is that each and every item of complaint was addressed by the OLGR and it resoundingly rejected all of Lance Martin’s fabricated objections to the charitable status of the College of Universal Medicine. Moreover, no response was needed by either Serge Benhayon or the charity. The OLGR considered all the evidence previously furnished to another government authority that had already dealt with (and dismissed) another complaint that Lance Martin had made in nearly identical terms and was able to see through the spurious nature of the complaints and acted accordingly.
More recently, the Australian Charities and Not For Profit Commission conducted an extensive review of College of Universal Medicine and found that the charity clearly meets all of its charitable objectives of ‘advancing education’, and this decision again illustrates that Lance Martin’s misguided ‘concerns’ (a thin veneer for his vendetta against Serge Benhayon) are completely unfounded.
The letter from the OLGR dismissing Lance Martin’s complaint was particularly instructive, since it shows that the regulator was obliged to conduct an extensive investigation because of the complaint lodged by Lance Martin and Esther Rockett, and concluded that there was absolutely nothing of substance in the complaints. Indeed the conclusion of the department was that the extensive investigation ‘did not disclose any evidence that the College of Universal Medicine had contravened the Charitable Fundraising Act or conditions attached to its charitable fundraising authority’, and further that there was no ‘information before this authority that would warrant the revocation of the fundraising authority’ and that the investigation was closed.
In terms that may even permeate Lance Martin’s inability to see the facts placed before him, the response from the OLGR, put in its most BASIC terms says we looked at everything you threw at Serge Benhayon, the College of Universal Medicine and Universal Medicine and found NOTHING, ABSOLUTELY NOTHING to support your complaints.
Hardly a ringing endorsement of Lance Martin’s assertion that he has had ‘results’, except in so far as ensuring that tax payers have had to foot the bill for these extensive unnecessary and time wasting investigations.
Lance Martin and the Office of Fair Trading Complaint
Another of Lance Martin’s recent forays was with the Office of Fair Trading (OFT), with his complaint heralded by journalist Jane Hansen and reported as if it were fact.
It seems this journalist had not discerned fact from fiction and Lance Martin must have relished the power he wielded over the journalist who appears to have been gullible to his lies.
Esther Rockett has also reported that she also added to Lance Martin’s complaint, submitting her own sixteen page complaint to supplement that made by Martin, which focused on one of her misguided objections against one of the Universal Medicine therapies, Chakra-puncture.
Together they presented the OFT with over 80 pages of material that made some very bold and unsubstantiated claims and a long list of entirely fabricated or imagined wrongdoings.
Esther Rockett herself made a number of misleading and deceptive assertions, one example was the bold assertion (and an absolute lie for which she had no proof) that Serge Benhayon and his family had not completed the required learning of Anatomy and Physiology or Nutrition from an approved tertiary institution that were required for presenting this modality. Needless to say the OFT was satisfied with the presentation of all the certificates of completed study by all the Benhayons which exposed Esther Rockett’s fabrication.
What is impossible to fathom is how Esther Rockett manages to consider that bold-faced assertions, that she has absolutely no foundation to make, are permissible to be made to a government authority? It is indicative of her entire campaign against Universal Medicine that has presented wildly imagined and false accusations against both Universal Medicine and Serge Benhayon as assertions of facts with not a skerrick of evidence to back them.
Lance Martin sought the OFT to investigate a wide barrage of complaints, rehashing his favourite themes but carefully (and careless with regard to right use of government) concocted to fit within the jurisdiction of the OFT. He no doubt omitted his usual irrational bleating about teenage girls etc… and focused upon his and Esther Rockett’s other favourite themes – coercion, exploitation and financial wrongdoing.
Esther Rockett has kindly furnished us with Lance Martin’s over 60 pages of complaint to the OFT, which we note, before we even look at the obviously desperate attempts to make something out of nothing, were completely dismissed after EXTENSIVE investigations.
Lance Martin commences what could be considered a ridiculous (if they were not so intentionally harmful) barrage of concocted complaints to the OFT with a charged assertion that Universal Medicine is ‘secretive’ and ‘hostile to scrutiny’. This ridiculous assertion bears no resemblance to the truth – whereby all investigations by authorities have been met with openness and reflected the open door policy of all Universal Medicine services.
As Serge Benhayon has stated on many occasions –
“what better way to expose the lies than to open wide and deep our doors and welcome in full any investigation”.
And this he has done – the results of which speak for themselves.
Of course, Lance Martin cannot see that confronting outright fabrications with the facts and thus exposing the liars behind those fabrications is not ‘hostility to scrutiny’ as he would like it to be viewed, but simply exposing the facts behind the lies.
What Lance Martin has done is not invite public scrutiny of Universal Medicine from public authorities at all, but he has presented a fictional account of what he imagines will garner the intervention of government, perhaps failing to see that for an intervention to actually be initiated at a government level there must actually be real evidence of real public harms that have ACTUALLY occurred, not simply an imagined scenario that he wishes might bring an intervention and in effect champion his malicious vendetta.
Lance Martin’s complaint to the OFT covered a vast array of accusations – a scattergun approach where he obviously hoped one item might fall within the remit of the organisation’s legal enforcement powers. His attack was a clumsy execution with obvious deficiencies that the investigations of the regulator exposed.
The failed complaint asserted that Serge Benhayon and Universal Medicine had engaged in ‘deceptive and misleading practices intended to create commercial benefit’ – apparently these misdeeds according to Lance Martin (and Lance alone we might add), includes ludicrous suggestions that Universal Medicine has a ‘misleading name’ and could not be considered a ‘health service’, that there had been ‘ambiguous religious claims’ made that aim for charitable status (hardly the remit of the Office of Fair Trading), supposed ‘undue influence’ apparently founded on Lance Martin’s own belief that there are threats of ‘supernatural consequences for failing to adhere to the groups directives’ – although we at Facts are not sure what those consequences may be – a bloated stomach from eating gluten or dairy perhaps, Lance? Dire indeed.
We have some guide as to what interested the investigators from the OFT from the questions that were asked of witnesses.
Lance Martin had accused Serge Benhayon of engaging in high-pressure or coercive sales techniques, with, we might add, no evidence whatsoever that showed any such conduct. What is fascinating is that Universal Medicine has never really advertised its activities until it was required to counter the lies spread by Esther Rockett and Lance Martin. In this sense there was nothing to indicate any sharp practices that would have warranted the investigation carried out.
However, Lance Martin had, it seems, provided false information to both the press and the OFT. Lance Martin presented that his then wife, Anna Douglass, had spent in excess of $70,000 over three years on courses and workshops with Universal Medicine. The fact is that Anna Douglass had spent no more than $25,000 on Universal Medicine courses and retreats over nine years, and only about $450 on sessions with Serge Benhayon.
Notably, Lance Martin has appeared to have made up the amount of $70,000 and when pressed for proof of this sum he apparently did not provide the information requested.
You make the claim Lance Martin but you failed to show the facts to support it. Furthermore, what is significant is that over time his version of facts has changed. In emails to his then wife he refers to $40,000 in 3 years, as Anna Douglass comments:
‘Lance in private emails to me has complained of me spending 40k with Universal Medicine over 3 years, (instead of the 25k I estimate over 9 years) the figure has now jumped to a massive blown out sum of 70k. Lance has even had this lie printed in ‘the Sunday Telegraph’ with absolutely no evidence whatsoever.’
Lance Martin also referred to $30,000-$40,000 in an interview with journalist David Leser. It was not until the complaint to the OFT and the press coverage by Jane Hansen of ‘The Sunday Telegraph’ that the amount escalated to $70,000 over 3 years.
It gives support to Anna Douglass’ description of her ex-husband as a ‘pathological liar’ and certainly excludes him, by his own appraisal, as being endowed with ‘integrity’ after all, as he has stated: ‘In the normal world, someone who lies has no integrity’.
The inflation of the sum is typical of Lance Martin’s disregard for the truth throughout his hate campaign.
It seems that Martin’s account has changed according to whom he has been speaking – he referred to ‘tens of thousands of dollars in credit card debts’ to a journalist in 2012 and referred to $40,000 in three years in emails to his then wife, and this an amount that had blown out to $70,000 in his account to Jane Hansen. It seems, from all of this, that Lance Martin is a good liar, but not so capable of keeping track of his lies to ensure their consistency.
What is more, even if someone were to attend every Universal Medicine event, it would be impossible to spend $70,000 over a period of three years as appears from the Universal Medicine calendar of events.
In their investigations the OFT pursued a line of questions with witnesses that suggested that Martin had alleged that his wife at the time had been coerced into donating money to the College of Universal Medicine, a charitable educational institution.
Lance Martin could not provide any evidence of such coercion, like much of the material in other complaints he rested on vague innuendos and assumptions that he hoped people would make from allegations that Serge Benhayon was a mystical cult leader who had a ‘Svengali’ like hold over others. This is a matter that requires a leap of anyone’s imagination, and like all other of Lance Martin’s fabrications, had no evidence at all to back it up.
Lance Martin has apparently suggested that his wife basically stole money from their joint accounts to the sum of $70,000, because she was coerced to do so. Notably, Lance Martin could not show that any such amount was ever withdrawn, and furthermore that there had been any coercion or exploitation whatsoever.
What is very clear in all of this is that Martin could not provide any evidence of his allegations when asked to do so.
Therefore, after extensive investigations over many, many months, costing what was estimated by the department to have been in excess of $100,000, there was absolutely no wrongdoing found. There was no evidence of ‘undue influence’ of anybody, no ‘deceptive or misleading’ practices exposed and no exploitation of others found whatsoever.
In spite of the complete dismissal of Martin and Rockett’s complaints, Lance himself continues with his peculiar view that ‘people with the regulatory bodies agree with us’. Really Lance? Are we not over flogging a dead horse yet?
Lance Martin continues with what might be regarded as a somewhat misguided reflection:
Legally, our arguments (mine and others) have prevailed. Because they are based in fact, not ideology.”
Please Lance – explain.
What exactly are the ‘convoluted and contradictory laws’?
The trade practices regime that governs the OFT is one of the clearest and least convoluted legal regimes. The requirement that conduct not be ‘misleading or deceptive’ is quite clear and easily applied to real facts, just not the made up ones you concocted. That the OFT found no ‘deceptive marketing’ practices should be instructive to you. You have nothing but your own fabrications. Similarly, the laws relating to ‘undue influence’ are easily identified and applied.
What is ‘convoluted and contradictory’ is Lance Martin’s minimal understanding of the legal regime and his attempts to make up claims that might fit the legal framework. To make a legal case you actually need, well, a legal case to be made with real facts and evidence to back it.
In the case of Lance Martin’s continued attacks on Universal Medicine, there is no legal case, no facts and no evidence to support him. There are no legal breaches here. Nor are there moral ones on Universal Medicine’s part.
Lance Martin’s legal arguments have not ‘prevailed’ because quite frankly, he has none.
Lance Martin has failed in his attempts to cast a shadow on Serge Benhayon and Universal Medicine with the OFT. The OFT found no wrongdoing and simply offered advice to ensure ongoing compliance. What must be borne in mind is that in contrast to what are on many online accounts Lance Martin’s poor business services, Serge Benhayon has aimed to provide exemplary service in the services that he offers and it is this that brings clients/customers back and has grown his business – not any manipulation or deceptiveness.
Esther Rockett has attempted to sell herself as a legitimate anti-cult and health-care activist and to imbue her blogs with the same veneer of credibility. A thin veneer that she can barely maintain, recently Esther Rockett exposed her true intentions behind her hate-blogs, stating:
‘These blogs are part of a broad strategy for keeping UM in the public eye – long after the regulators have failed. If you don’t like that, piss off.’
What is evident is that despite her attempts to sell herself as an activist who has broad concerns regarding health and cults, Esther Rockett has a much narrower focus, and merely cherry picks a few other ‘cult’ issues that might serve her overarching agenda to ‘bring down’ Universal Medicine.
Is this an example of the ‘integrity’ that Esther Rockett and Lance Martin consider that they have in bucket loads? Whatever passing mention Esther Rockett makes of other groups that have been in the public eye, she is simply using them as fodder to give herself a veneer of a broad interest, when her only intent is to frame and tar Universal Medicine. So her offering of ‘support’ to individuals damaged by what she refers to as dangerous groups, must be viewed as a sham. It certainly cannot be viewed as an honest endeavour, since it seems that her true intent is to ‘keep UM in the public eye’, not to help others or be a true ‘activist’.
Also, what is exposed by Esther Rockett’s rather damning comment, is that in her mind even if the regulators do nothing regarding Universal Medicine (and this is likely as there are no real complaints, merely fabrications), that she will keep going with her ‘relentless’ campaign to ‘bring-down’ Universal Medicine. In this statement what is exposed is an ongoing threat issued by Esther Rockett (and her dear ‘colleague’, Lance Martin), who claim such a moral high ground of integrity – they are in effect stating that ‘we are not going away, we will not see reason and we will not consider any other evidence that could change our minds.’
Indeed, it appears by their actions (and also by this very declaration) that it matters not to Esther Rockett and Lance Martin that every investigation undertaken by government authorities in response to their fabricated complaints, that have left no stone unturned, like that undertaken by the Office of Fair Trading, exposes NOTHING. That’s right, there has not been a single wrongdoing found. What has been revealed in each and every case is a fully compliant business dedicated to the highest standards of customer care.
But even in the face of what could be viewed as incontrovertible evidence that Universal Medicine is not harmful or dangerous, Esther Rockett makes plain the pair’s intent – that they are not going to stop their ugly campaign where they continue to promulgate their lies about Universal Medicine and Serge Benhayon.
In effect, Esther Rockett is declaring that she will never stop her hate blogging, even if Universal Medicine and Serge Benhayon are exonerated in every corner of the globe, by every government authority. She, it appears, intends to keep up her irrational campaign until the end of days.
Is that ‘integrity’? Is a campaign that is blind to the facts and relies upon fabrications to keep its momentum one that can be described as exhibiting ‘integrity’?
When you have a successful business that is built upon the honesty and trust that you have developed with your clients, as Serge Benhayon has, then it is unnecessary to lie and deceive in any way. That behaviour is left to the likes of Lance Martin, who appears to find this a necessary approach to life, whereas, Serge Benhayon’s business has been built by word of mouth, based upon the quality of service that has been consistently offered.
What is important is that there is not a population of unhappy customers who feel they have been ripped off by Serge Benhayon or Universal Medicine, unlike the overwhelming material referencing Lance Martin’s business dealings as a SCAM and rip-off and warning off consumers as already outlined on FACTS.
On the contrary, Universal Medicine has a thriving business with customers who return, not because of sharp business practices, but because they have enjoyed and benefitted from what they have experienced. There is overwhelming evidence of client reviews expressing satisfaction in the services that they have received from Universal Medicine.
It is this and word of mouth recommendations that have been the core movement to Serge Benhayon’s business success. A matter that appears to have created a jealous response in Lance Martin, who, it appears, can only see Serge Benhayon’s success through his own seemingly corrupt approach to business.
The questions that need to be asked are – how is it that even after the onslaught of Lance Martin and Esther Rockett’s targeted cyber harassment and campaign, of their manipulation of the media and their attempted corruption of government agencies that people, the public, are still deeply touched and inspired by the level of care, the level of integrity and the appreciation of the support and changes that have been possible in their lives with their health and wellbeing through Universal Medicine?
And, how is it then that if any of what Esther Rockett and Lance Martin are saying had any semblance of truth – NO actions have been taken by any of these government agencies or relevant authorities?
Simply said, it is due to the facts of what Universal Medicine has supported so many and the community with for so long. Against this, the targeted and orchestrated attacks of Esther Rockett and Lance Martin can be seen for what they really are.